Shipping policy

SHIPPING INFORMATION

Packages are shipped from Las Vegas, Nevada. 

Domestic orders that include non-flat items (i.e. pins, charms, apparel, etc.) are all shipped via USPS Ground Advantage Service. Shipping time will vary depending on your location. 

*Small domestic orders that are less than 3 items and less than 3oz with ONLY small flat items (i.e. stickers, sticker sheets, mini prints, postcards) are typically mailed untracked via stamped mail with the USPS. However, you may purchase an upgrade your shipping to USPS Ground Advantage and receive a tracking number for your order.* 

Domestic (USA) orders may take between 4 to 15 business days to arrive.

International orders may take anywhere between 4 to 9 weeks or more depending on your country.

Please see preorder process information for details regarding shipping preorder items.

Typically, if you place an order with a combination of non-preorder and preorder items, then all items will be shipped together at the time of the preorder item's arrival. 

If you want your non-preorder item(s) to arrive earlier or separately from the preorder item(s), you MUST place separate orders.

Please expect potential delays with shipping and plan accordingly especially for the holiday rush and peak times!

Unfortunately, we have no control over your package once it has been shipped as the delivery process is handled by the USPS and shipping couriers. We are not responsible for any delays or lost items. Please contact your local post office if you have any questions regarding shipping status.

We are now offering international shipping to the following countries on our main shop site (mokamart.co) via the USPS Postal Service:

China, Hong Kong SAR, India, Indonesia, Japan, Malaysia, Mongolia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Egypt, Kenya, Morocco, Nigeria, South Africa, Bahamas, Jamaica, Argentina, Brazil, Chile, Colombia, Peru, Venezuela, Australia, New Zealand, Canada, Mexico 

**The customer is responsible for all fees, taxes, and related costs with customs and shipping.** 

Please double check your shipping addresses, phone number, and email if you are ordering from outside of the United States.